AUDIENCE DESIRE MARKET RESEARCH AND THE (PSEUDO) SCIENCE OF ENTERTAINMENT

800 lb Gorilla?

At the risk of offering an obvious observation, let me start by remarking that whether a film is conceived as a commercial entertainment or a work of cinematic art, finding an audience—finding the right audience—is a critical component of the process.  And typically, marketing rigor is directly related to budget and box-office expectations: the greater the financial stake, commitment or risk, the more likely it is that resources will be expended to control the outcome, from beginning to end of the process.

Of course, an indie director with a low budget project can devote him or herself to distraction over marketing and commercial considerations, but it takes significant resources to conduct the market research—both before a film is made and after trailers are cut—that most wide release movies enjoy.

The reason for this brief foray into “scientific market research” has to do with my enduring interest in Audience Desire and the presumption by movie marketers in general—and trailer makers specifically—that they are able to discern—using social science methods and analysis– what film goers want and then fashion an appeal to those desires by way of the trailer, a short audio-visual advertisement made largely from the materials found in the film.

Until the late 1970’s, movie marketing was a subjective, intuitive, common-sense enterprise, derived from experience and developed by trial and error, insight and innovation.  Trailermakers were filmgoers who also happened to be filmmakers and who assumed—rightly more often than not—that the qualities that appealed to them in a given film would be similarly attractive to John and Jane consumer.  I don’t want to minimize or denigrate the importance of training and skill and advertising genius that characterizes so much of the history of trailer making, just to point out that “objective,” “quantitative” and “analytical” assessment of intentions, approaches and results, did not emerge in a meaningful until after Coppola’s “Apocalypse Now,” for which NRG founder Joseph Farrell was hired to test the marketing materials.

Now, at least for bigger budget studio fare, we have film concepts tested before the scripts are written, and often during the production of the still “dynamic,” script. Then, marketing materials for those films are produced and repeatedly tested until they achieve audience reaction scores that promise requisite box office performance in the real world, where the “finished” trailer and the movie it heralds are ultimately tested.

Of course there is something inherently subjective about audience research—people asking people their subjective impression of an unrendered trailer or film fragment in a cubicle at the mall, for a small payment—but the numbers of respondents and the application of a consistent methodology is designed to minimize the “margin for error” or “objectify” the subjective.  And, presumably it works, or how would Hollywood justify it expenditures otherwise?

All of which is to say that for studio release, while there may indeed be artistry, innovation, individual expression and extreme creativity—there should not be accidents, whether of omission or commission.  What is in the trailer, is there for a purpose and can be explained by recourse to research, whether about what audiences are presumed to want from their filmed entertainment choices, or from their reaction to the trailer that was shown to their peers weeks earlier.  It is just this obsessively designed quality of the movie trailer which justifies critical, scholarly and sustained attention, which is, itself, premised on the idea that these exquisitely constructed artifacts can be analyzed for their choices, their objectives, their logic, the structure, their meaning and their coherence.

One consequence of that recognition, is the subsequent realization that what may be objectionable from the standpoint of film art, logic, reason, good taste, plausibility, coherence, “truth,” may be perfectly justified in terms of its impact on a test audience and its satisfaction of desires that they may not even be able to articulate, much less acknowledge.

I’m told by a reliable and authoritative source, that among social-scientists, the “research methodology” of most entertainment market research efforts is held in extremely low regard.  (“laughable” was the term used), chiefly as a result of the extremely “unscientific” quality of the surveys/polling, but also owing to the impossibility of controlling such research or finding “uncontaminated” audiences.   And yet, the multi-billion dollar movie industry is driven by such research.

All of which is enough to make one wonder whether we are delivering “lowest common denominator” pleasures, amusements, nourishment, etc. to the mass audience, thinking it’s what they’ve been asking for, when in fact, it’s what we’ve trained them to want?   Now wouldn’t that be a vicious cycle?

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ANTICHRIST – PERILS OF A PROBLEMATIC TITLE

Directed by the acclaimed serial provocateur and current Cannes persona non grata, Lars Von Trier, for a budget of $11,000,000.00, this controversial, widely reviewed and much discussed film earned less than $1,000,000.00 worldwide, according to Box Office Mojo.  If controversy, shock value and provenance were the core of the marketing effort (with significant assist from his distinguished cast, Willem Dafoe and Charlotte Gainsbourgh, winner of the Best Actress award at Cannes), they failed to motivate fans of the genre and of the auteur.

The trailer must take its lumps along with the publicity and promotional efforts that IFC put into opening this film.  With this provenance, this publicity, this profile and a skilled distribution company behind it, I am left to wonder how a horror film that obtained superb press and quite a few rave reviews, could have performed so spectacularly badly?

The title, jumps to mind, as one of the key challenges facing the key art as well as the trailer makers.  Audiences know what “Antichrist” means and they expect, rightfully, that a movie so named, will have something to do with or say about the Antichrist.  But Mr. Von Triers, whether from arrogance or poetical license, has made a film whose relation to commonplace (or literal) understandings of the Antichrist are tenuous at best or non-existent at worst.  This is a film about a couples dance with psychosis after the accidental death of their child.  The wife becomes delusional as the therapist husband attempts to intervene, choosing an approach that while unsuccessful, is not utterly without justification.

The trailer, while atmospheric, spooky, disturbing and spine-tingling makes no attempt to explain the connection to Antichrist, presumably, because it cannot.  Instead it does what trailers traditionally do:  establishing characters and situation, presenting the conflict, and suggesting the likely resolution.  The film itself may be to blame for its subjective, impressionistic explanation of the wife’s psychotic break, for the trailer provides only a  minimum of information:  A couple has lost a baby. They have come to a remote cabin in a place called EDEN where the husband seeks to help his wife manage her grief, fears, suicidal ideation and violent impulses. He does not succeed.

What we don’t learn from the trailer—and are obliged to determine based on the occult title– is the nature of the wife’s psychosis; whether it is ordinary human psychological dysfunction, brought on by stress, or something paranormal or supernatural that is provoking her torment and her sado-masochistic reaction.   There are shots of animals—a fox, a raven, bloated ticks—but these are all to be found in the woods.  No other agents are present.

A likely audience member could be excused for thinking that the film will involve a lot of running amok in the woods for reasons that are never quite clear.   Having spent some time working in PR and publicity for a horror-oriented film studio, I’ve arrived at the unsurprising discovery that core genre audiences–like most audiences–are resistant to performing the interpretive work by themselves, preferring directors and screenwriters to accomplish their bit first.

The trailer does tell us that we can expect beautiful cinematography, skillful acting, sexually explicit scenes, graphic violence, and gruesome images, the latter three to be expected in most contemporary horror films.   For the average genre fan, that’s the bare minimum to be expected and hardly cause for a special trip to the cineplex.

[KIND]

Theatrical trailer/ Horror genre/ Review & Scene driven. Minimal copy and graphic design. Story conveyed is dialogue driven, and even that is minimal.

[TIME]

2:06

[MUSIC CUES w/ Timing]

0:00 – :07 – Low, ominous rumble

:08 – :29   Early Music – Madrigal. Sung by castrati or Countertenor. Religious sounding.

:33 – Swooping noise

:39- :41  Deep bass drum

:56 – 1:15:  Electronic Bells tolling, deep, with “giant footsteps” approaching between peals.

1:16   Caw of a raven/Shriek of a woman

1:24   Roar of a fox (not a snarl, but a roar) / Shriek of a raven

1:25-:34    Rising tone  of suspense to climax at 1:34.

1:35    Baby cry

1:38 – 1:43  Thunder  peals

1:49 – Steam whistle/ Train Brakes/Squealing noise

1:50 – Resonating bass note to end.

[COMMENT ON MUSIC AND SOUNDSCAPE]

The music cues are discontinuous. This trailer does not offer wall to wall background sound, but instead a series of jarring, disturbing, menacing and atmospheric noises that declare its generic affiliation and elicit the appropriate emotional response in the viewer. Actual music consists of the opening madrigal, a stately, inspiring and beautiful vocal over mandolin or stringed instrument.  This is as explicitly religious as the trailer gets.

[PAPER CUT w/ timing]

:00 – :07 static shot, Anita Singh’s review over indiscernible washed out static shot.

:08-:09 – IFC logo.

:10 – :38   Scenes of Gainsbourg and Dafoe, establishing the dramatic situation. Laurels from various film festivals laid over baby’s death, husband’s therapeutic efforts and wife’s emotional trauma.

:39 – :56  To the Woods.  A time-lapse shot of light and shadow passing over dense brambles.  (This is not a pastoral meadow!)  Three slow-motion shots of Gainsbourg crossing a bridge, passing a barren tree in a post-apocalyptic landscape and walking through the woods, as seen from a low-angle shot, framed by bushes.  A car—presumably the protagonist’s– drives into a vast, undeveloped forest.

:57 -1:15 – Arrival at the cabin (Eden). Wife’s delusion and distress intensify. Surreal scene of acorns falling on Husband.

1:16 – :17  Director’s Credit

1:18- 1:37  Scenes of terror, suggestions of violence.  Two reviews are laid over a static but indistinguishable shot of what looks like branches and trees.  Some quick cuts, featuring animal images (with roars and screeches), introducing action involving our protagonists and likely weapons (a shovel, for example.)

1:38-:39 Willem Dafoe’s Card – White, ghosted, glowing lettering against static shot of star.

1:40 – :41 – Charlotte Gainsbourg’s card. White, ghosted, glowing lettering against static shot of star.

1:48-49 – Title “ANTICHRIST” in hand-painted red brush strokes.  Only use of red in trailer.

1:50 – :56 – Button:  WD and CG fucking on top of tree roots, beneath which other bodies can be seen.   “Do you want to kill me,” he asks?  “Not yet,” she answers.

[APPEAL(S)]

To Critical reception:   Roger Ebert, Anita Singh, Wesley Morris

Awards and Festival Laurels: Cannes/ Other Film Festivals

Provenance:  Lars Von Triers, IFC

Actors:   distinguished, award winning talents Dafoe and Gainsbourg

Controversy & scandal:   evident in provocative title.

Genre:   Horror, Occult

 

[AUDIENCE(S)]

Indie/Art House

Horror

Men and Women:  Educated/urban

[EDITING COMMENTS]

I count something north of 70 edits in this 126 second trailer.  That is a leisurely pace for the genre, accentuated by four slow-motion scenes.  The most common transition is a fast fade to black, with a few straight cuts in the two quick-cut action segments.  Otherwise, the editing rhythm corresponds to the one piece of vocal/instrumental music and to the several, jarring and brief sound effects.  Graphic design is modest, with the same white lettering/font used for the review copy, the director’s credit and the actor’s cards.  Antichrist, as mentioned above, uses a paint-brush-stroke in vivid red; the final T is represented by the symbol for woman (resembling an Egyptian Ankh).  The only other word in the trailers (beyond the credit bed) is the word ‘GYNOCIDE’ on the cover of the Wife’s book.  Whether it’s her own writing or that of another is not indicated or obvious.  The term means “Woman Killing.”

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Truth In Advertising: Contagion and the Value of a Tell-All Trailer

A recent New York Times Opinion piece by the epidemiologist who consulted on the film CONTAGION, to ensure that the story was compatible with the science, makes a number of interesting observations about Hollywood representation and public health policy while commending Soderberg and Participant Media for insisting on an accurate depiction of a global epidemic.

But there’s more at stake than accuracy for accuracy’s sake: recent polls confirm that a majority of Americans obtain medical information from television  and film, so public health policy leaders and think tanks have been working to make sure that experts are available to consult with writers for screens both big and small.   (See the Lear Center’s Hollywood Health and Society Initiative, for example.)

In the recent trailer for Contagion, (and especially the interactive version, on the Warner Bros. website) specific, factual details of microbe transmission, infection rates,  dissemination, and CDC/Governmental protocols are used to establish the situation and sharpen the conflict.  Indeed, the pathogen in Contagion is no MacGuffin; it’s based on a virulent, avian strain that should legitimately inspire anxiety if not terror in the audience, as part of the vicarious thrill of watching the world fall apart from the safety and distance of a theater seat.

Even the trailer copy delivers a fact based, pared down recipe for illness and death:   ONE TOUCH / TRANSMISSION;   ONE INSTANT / INFECTION ;  ONE CONTACT /CONTAGION.   Yikes! Presumably, audiences can take comfort in the fact that “it hasn’t happened yet” since the trailer and the film are making the claim that the story is “not just a movie.”

The trailer, featuring an all-star, Oscar winning cast, is notable, not only for the data rich detail of its exposition, but for its bleak portrayal of the likely outcome.  The initial music cue is electronic-apocalyptic mood music, establishing the gravity of the situation; the second is a fever-dream, synthesizer track, followed by sound cues indicative of crisis and catastrophe.  The final  moments of the trailer show depopulated air terminals and litter-choked city streets, refugees and military convoys; it’s a slide show of devastation over what sounds like a muffled, dial tone that soon morphs into an insistent,  institutional alarm.  It’s the soundscape of the apocalypse alright and intentionally unsettling.  This is a tell-all trailer, and the “reveal” is societal breakdown, global panic and mass death.

The trailer raises the always interesting question (and marketing parlor-game) of what audiences are presumed to desire, since realistic accounts of our unstable tenure of this planet are not obvious contenders for “feel-good” movie going and escapist fare. Indeed, Gwyneth, the early-infected wife of everyman and audience proxy, Matt Damon, dies within the first half of the trailer, her face a rictus of agony. (See one the posters, for the image!)    Is it enough consolation to know that other female love interests and protagonists –including Marion Cottard or Kate Winslett—remain to fight and carry the film?

Given that the movie as written and produced is a cosmic downer (and realistic lesson in public health), why “spoil” the reality of the movie in the previews?   Why not seduce all those viewers interested in a global emergency epic featuring a fabulous cast from a blue-chip production team (Soderberg, Participant, Warner Bros, etc.)?  I think what market science and experience tell us is that audiences who aren’t warned what kind of movie this is, will be so irritated at having shelled out the ticket price for an unrelenting and all-too possible-pandemic film, that they will exercise their ultimate veto and slam the film to everyone they know—perhaps not as art, but presumably as entertainment.

For those who might be able to enjoy this kind of fare (a not insignificant population, after all—who enjoy films like On the Beach, The Sorrow and the Pity, An Inconvenient Truth, etc, etc.) then the pleasures of a front row seat for the coming plague will not be vitiated by having seen a dress rehearsal in the trailer.

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